Terms and Conditions

Welcome to Arture.shop! These Terms and Conditions (“Terms”) govern your purchase of our Mini Watercolor Set and related products. Please read carefully before placing an order.

1. Scope and Acceptance

1.1 These Terms apply to all orders placed by you (“Customer”) through the Arture.shop website or other sales channels.

1.2 By placing an order, you agree to be bound by these Terms.

1.3 Orders may only be placed by individuals aged 18 or older with full legal capacity.

1.4 We reserve the right to update these Terms at any time. The version applicable to your order is the one displayed at the time of purchase.

2. Product Information and Pricing

2.1 We strive to accurately display product colors, specifications, and descriptions. However, due to device differences, actual colors may vary slightly.

2.2 All prices include applicable taxes. Shipping costs will be calculated and displayed at checkout.

2.3 Prices and promotions are subject to change without prior notice.

3. Order and Contract Formation

3.1 Your order constitutes a binding contract once submitted.

3.2 You will receive an order confirmation email after placing your order.

3.3 In case of product unavailability, we will notify you promptly and arrange a refund if necessary.

4. Payment

4.1 We accept major payment methods including credit cards and PayPal.

4.2 Please complete payment promptly to avoid automatic order cancellation.

5. Shipping and Delivery

5.1 We offer standard free shipping with estimated dispatch within 3-5 business days. Delivery times vary by location, typically within 8-12 business days.

5.2 Expedited shipping options are available at checkout for an additional fee.

5.3 Once your order is processed, shipping address changes are not possible. Please contact customer service immediately if corrections are needed.

6. Returns and Exchanges

6.1 You may request a return or exchange within 30 days of receiving your Mini Watercolor Set, provided the product is in resalable condition.

6.2 All return requests must be made by contacting customer service at support@arture.shop with your order number and reason.

6.3 For damaged or defective items, please provide photos for our assessment. We will assist with replacement or refund as appropriate.

6.4 Return shipping costs are borne by the customer unless the return is due to product defects or errors on our part.

7. 60-Day Risk-Free Trial

7.1 We offer a 60-day risk-free trial for the Mini Watercolor Set.

7.2 If you are unsatisfied within this period, you may apply for a full refund and keep the product.

7.3 To participate, please contact customer service with your order details and usage feedback, including photos.

7.4 This offer is limited to one trial per customer per order.

8. Intellectual Property

8.1 All content on Arture.shop, including images, text, and trademarks, are protected by intellectual property laws and may not be used without permission.

9. Disclaimer and Liability

9.1 We are not liable for delays or damages caused by factors beyond our control, such as natural disasters or shipping interruptions.

9.2 We disclaim liability for any direct or indirect losses related to the use of our products.

9.3 These Terms do not affect your statutory rights as a consumer.

10. Governing Law and Jurisdiction

10.1 These Terms are governed by the laws of England.

10.2 Any disputes will be subject to the exclusive jurisdiction of the England District Court.

11. Contact Us

If you have questions or need assistance, please reach out:

Email: support@arture.shop

Thank you for choosing Arture.shop! We hope you enjoy your Mini Watercolor Set.